About this role
Toast is dedicated to building the platform that helps restaurants and local businesses thrive - empowering them to adapt, take control, and focus on what they do best: growing the businesses they love. Because our technology is purpose-built for their needs, customers trust us to deliver today while investing in the innovations that will power their future.
Toast is building out a New Ventures team with the goal of researching, developing, and eventually scaling a new generation of products and business lines that can have a substantial impact on Toast’s long-term growth. In this unique role, the New Ventures Technology Lead will own a key initiative and be a key driver of long-term strategic decision making and innovation at the highest levels of the company. The ideal candidate knows both how to lead teams to build new technology businesses from scratch, and how to drive cross-functional alignment on innovation across large organizations.
About the Role
• Responsible for sourcing, developing, and scaling a new business line that can have a substantial impact on Toast’s long-term growth
• Collaborate with a product lead to perform market research and competitive analysis.
• Become the technology owner of your product, taking responsibility for the architecture, technical design, and development.
• Recruit highly talented intrapreneurs to the New Ventures program and mentor them to build new products and businesses.
• Define OKRs with the team while tracking progress against them regularly, and communicate plans and progress to cross-functional partners.
• Work with the leadership to make decisions on funding, scaling, shutting down, and spinning off New Ventures initiatives
• Accountability for entire technology effort and leadership of a New Ventures product line
• Stay abreast of emerging technologies and their ability to impact the success of executing on your product line.
• Manage, measure and report on the required effort, quality, and scope to develop New Ventures projects to the appropriate stakeholders
• Over time, build, lead, inspire and engage a high-performing entrepreneurial team focused on driving results
What you'll need to thrive (Requirements)
• 10+ years of engineering experience with 5+ years in senior leadership roles
• Proven track record of building and scaling platform or infrastructure teams
• Strong ability to hire, develop, and lead high-performing teams
• Experience operating in high-growth or early-stage environments, with a track record of solving complex, large-scale problems under ambiguity
• Experience building or leveraging developer productivity and delivery platforms (e.g., CI/CD, feature management, experimentation frameworks such as Harness)
• Understanding of how software development is evolving toward greater automation, faster iteration cycles, and programmatic control of delivery workflows
• Deep experience designing and operating large-scale distributed systems
• Strong und