About this role
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
We are looking for a Senior Principal Product Manager to own and drive consequential charters within Toast Enterprise Core Platform. This is not a contributing role — it is full charter ownership, end-to-end. Senior Principal PM is the most senior individual contributor level in Product Management at Toast. At this level, you are expected to operate with the scope and strategic impact of a director while remaining deeply hands-on with the product. You will be based in Bengaluru and embedded in our India R&D organization, with meaningful partnership with product, engineering, go-to-market, and customer teams across the company.
Toast's largest enterprise customers require features that cut across multiple engineering codebases — features that no single platform team owns end-to-end. The Away Team exists to build those features: shipping enterprise capabilities inside codebases owned by other Toast teams, on behalf of customers whose operational requirements don't fit neatly into any single team's roadmap.
This is a cross-cutting, complex, and high-leverage product charter critical to our success. Full charter ownership here means you define what gets built, in which system, with what sequencing — and you hold the accountability for delivery across all of it.
Why This Role
• Full ownership, not a slice. You own two complete charters, end-to-end. The Away Team and Enterprise Reporting are yours to define, drive, and deliver — with the scope and strategic altitude that comes with the most senior IC PM level at the company.
• Genuinely unsolved problems. The cross-codebase delivery model and enterprise analytics vision are not solved problems at Toast. You will be writing the playbook, not executing one that already exists.
• Customers that run at scale. The enterprise brands on our customer list operate hundreds to thousands of locations worldwide. Your roadmap decisions directly affect how those businesses run.
• Bengaluru is a first-class org. The Away Team is based here. Toast's India R&D hub has full product and engineering ownership — this is not offshore execution. You will be at the center of it.
• Visibility to executive leadership. The Enterprise segment is a company-level priority. This role has direct exposure to VP/GM leadership and regular involvement in executive-level roadmap and strategy discussions.
• India hours, global impact. You will operate primarily from Bengaluru, owning product that runs in markets across the US and internationally — with the credibility and organizational standing to match.
About the Enterprise Segment at Toast
Toast Enterprise serves the largest and most complex restaurant and hospitality operators in the world — multi-location brands that require centralized management, enterprise-g