About this role
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Your Opportunity
At New Relic, we provide our customers with real-time insights, so they can innovate faster. Our software provides deep observability across the stack, enabling software teams to solve their customer’s problems, accelerate digital transformation, and make DevOps work.
You will be at the heart of the teams supporting New Relic’s infrastructure and will work on a team that provides global service mesh and load balancing solutions. We provide these services on-premises, as well as using our multi-cloud infrastructure.
We support each other to do our best work through positive communication and continuous improvement.
What You’ll Do
• Design, build, and operate ingress data plane.
• Drive high-impact platform initiatives.
• Maintain and evolve our DNS and CDN infrastructure (NS1, Route 53) alongside the proxy platform.
• Design systems using infrastructure-as-code (Terraform, Helm, ArgoCD) and ship incremental, safe changes across a large fleet.
• Participate in on-call rotation and bake reliability into everything you build.
• Own and improve team processes and use innovation time to bring your own ideas to life.
• Collaborate across Product, Design, and platform partner teams.
Your Qualifications
Must-have:
• 3 - 4 years of professional experience with Go or Python programming.
• 3 - 4 years of hands-on AWS cloud experience.
• Strong Kubernetes experience at scale.
• Hands-on experience with CI/CD tooling (ArgoCD, GitHub Actions, Jenkins, or similar), building pipelines, managing rollouts, and integrating automated testing and safety gates.
• Experience with networking protocols, especially DNS, HTTP, gRPC, TLS, and TCP.
• You are comfortable, automating with market tools (Terraform, Ansible) or integrating systems using a high-level language (Go, Python).
• Experience with cloud load balancers (AWS NLB/ALB, or comparable)
• Experience with Global DNS Infrastructure (NS1, AWS Route 53), and CDN.
• You are excited, not scared, by very high throughput levels.
• You know when to deploy off-the-shelf solutions, and when something more bespoke might be required.
• You ship incrementally and often.
• You have a fundamental need to learn and grow in your work every single day!
Nice-to-have:
• Experience with Envoy or comparable service mesh / L7 proxy platforms.
• Familiarity with observability tooling (New Relic, Prometheus, OpenTelemetry)
• Azure Cloud Networking experience.
Please note that visa s