About this role
Secure Every Identity, from AI to Human
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
We are currently seeking an Employee Relations & Compliance Manager to be a part of our Employee Relations & Compliance team. This role will conduct investigations into workplace concerns and support positive employee engagement by providing guidance and recommendations to resolve employee concerns. It will also provide support to the People Business Partner team and leadership with managing under performance as needed. This role will work closely with the People Business Partners, Legal, and Compliance teams to promote equity, company values, and accountability in the workplace and to respond appropriately and fairly to employee concerns.
Essential Duties & Responsibilities:
• Conduct prompt and thorough investigations into sensitive employee relations issues, including EEO concerns, and make objective recommendations based on findings. This includes: conducting investigatory interviews, collecting/reviewing relevant evidence, writing investigation reports, and delivering debriefs with relevant stakeholders
• Ensure consistent application of policies and procedures
• Formally respond to sensitive concerns and allegations as required by internal processes and/or external agencies
• Thoroughly document investigative efforts internally using a case management system
• Foster effective relationships with HR teams, business leaders, and Employment Legal
• Coach People Business Partners and managers on how to appropriately manage and resolve moderately complex ER issues and performance management issues
• Support Okta’s leaders and PBPs with performance management and position elimination matters, providing recommendations and guidance in line with Okta’s established guidelines.
• Partner with team members throughout the People organization to communicate and educate on policies, procedures, and compliance
• Collaborate with Employee Relations leadership to scale and refine the employee relations function, including development of reactive and proactive initiatives, production of data analytics, and providing global employee relations support, ensuring an equitable and transparent employee experience across the company
• Participate in the development and deployment of ER related training and other team projects as needed
Knowledge & Requirements:
• Strong interpersonal skills, as demonstrated by strong written and oral communication, and high emotional intelligence
• Demonstrated abi