About this role
About Pinterest:
Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.
Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible.
At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI.
Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here .
We’re looking for a self-driven, critical thinker to join our Privacy Operations team. This role will be part of our growing Trust & Safety Enforcement Operations function and will work directly with Pinners to support privacy related inquiries and requests. In addition, you’ll leverage critical thinking and insights to improve our operational processes and policies while working closely within the Privacy Team and with cross-functional partners to support team goals and projects.
What you’ll do:
• Support escalations and respond to privacy related inquiries and requests from users
• Work closely with global cross-functional stakeholders to support team projects and goals
• Analyze and interpret data trends, make recommendations based on trends identified
• Identify efficiencies and opportunities to improve privacy operations and scaled process
• Collaborate with cross-functional teams to balance privacy and business objectives
What we’re looking for:
• Regulatory or Trust & Safety operations experience
• Ability to learn multiple sets of policies/processes and quickly adapt to changes
• Strong critical thinking skills with the ability to identify workflow improvements
• Experience working on cross-functional projects
• Strong written and verbal communication skills
• Ability to thrive in a fast paced, dynamic environment
• Experience with Zendesk or an internally built support or content moderation tooling is a plus
• Bachelor’s degree in a relevant field such as Business, or equivalent experience
Relocation Statement:
• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
In-Office Requirement Statement :
• We let the type of work you do guide the collaboration style. That m