About this role
Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We are looking for an experienced and ambitious Senior Sales Manager to lead our Continental Europe sales organisation. This is a critical leadership role responsible for driving revenue growth, developing high-performing sales talent, and executing our go-to-market strategy across key European markets. You will lead a team of Account Executives focused on acquiring and expanding relationships with mid-market and enterprise customers. The ideal candidate combines strong commercial leadership with operational excellence, coaching capability, and a passion for building winning sales cultures in fast-paced SaaS environments.
What will I be doing?
• Lead, coach, and develop a team of Account Executives across Continental Europe
• Drive consistent pipeline generation, forecast accuracy, and revenue performance
• Support reps through complex commercial negotiations and multi-stakeholder sales cycles
• Build a culture of accountability, performance, and continuous improvement
• Partner cross-functionally with Marketing, Customer Success, Solutions Engineering, and Partnerships teams
• Recruit, onboard, and develop top sales talent
• Monitor key sales metrics and identify opportunities to improve execution and conversion rates
• Contribute to regional go-to-market planning and execution
• Ensure operational discipline across forecasting, CRM hygiene, and sales processes
What skills do I need?
• Significant experience leading successful SaaS sales teams
• Proven track record of delivering and exceeding revenue targets
• Strong people leadership and coaching capabilities
• Experience managing complex B2B sales cycles
• Strong commercial acumen and forecasting discipline
• Ability to operate effectively across multiple European markets and cu