About this role
About Jumia :
Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.
Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay] . With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.
In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.
As a Key Account Manager at Jumia, you will be at the heart of our commercial engine — owning a portfolio of strategic vendors and driving their success on Africa's leading e-commerce platform. You will be the trusted partner that brands rely on, building powerful joint business plans and ensuring every commercial lever — assortment, pricing, stock, content, and visibility — is firing on all cylinders. With a direct impact on category performance and Jumia's overall commercial growth, this is a role for someone who is ambitious, relationship-driven, and hungry to make their mark in one of the most exciting and dynamic markets in the world.
What you will be doing
• Drive growth at scale. Develop and execute bold strategic plans that accelerate sales and maximize revenue across your portfolio.
• Shape our assortment. Lead the acquisition of high-potential brands and major distributors, enriching our offering and reinforcing Jumia's category leadership.
• Unlock new revenue streams. Identify and leverage monetization opportunities by promoting Jumia's advertising and visibility services to brands and partners.
• Craft winning campaigns. Collaborate with marketing and commercial planning teams to design tailored promotional strategies that resonate with your accounts and the market.
• Turn data into action. Analyze sales performance and market insights to uncover growth opportunities and stay one step ahead.
• Own your metrics. Monitor and report on key account performance — from sales and inventory to campaign results and customer satisfaction.
• Negotiate with impact. Secure win-win agreements and long-term partnerships that deliver mutual profitability and sustainable collaboration.
• Stay ahead of the curve. Track market trends, competitor moves, and shifting customer preferences to sharpen your strategy.
• Make things happen. Partner closely with internal teams — merchandising, operations, logistics — to ensure flawless execution and an exceptional customer experience.
What we are looking for
• Market expertise. At least 2 years of experienc