About this role
Who We Are
Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.
As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.
What We Do
At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure.
Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.
Location: Lagos (Hybrid)
Job Purpose
The Team Lead, Credit Application Review is a guardian of integrity at Moniepoint. We’re building a financial ecosystem that millions of businesses rely on, and your role is to ensure that every participant in that system is verified, compliant, and ready to grow.
You will lead the team responsible for the critical "second look"—ensuring that our verification processes are airtight and that decisions are made with both speed and precision. You’ll turn complex regulatory requirements into clear, actionable workflows, ensuring that we maintain our high standards without slowing down the business.
Key Responsibilities
• Guard the Standards: Ensure all verification processes align perfectly with our consumer lending policies and risk standards. You are the benchmark for quality.
• Final Seal of Approval: Validate and sign off on verification findings. Your word is the final check that ensures accuracy and compliance before a decision is made.
• Team Orchestration: Manage and mentor our online and field verification agents. You’ll ensure they have the tools, knowledge, and "Moniepoint mindset" to do their jobs effectively.
• Fraud Detection: Keep a sharp eye out for discrepancies. You’ll identify and flag potential fraud or high-risk applications before they become a problem.
• SLA Mastery: We move fast. You’ll ensure that all verification tasks are completed within defined timelines, keeping our customer onboarding experience seamless.
• Audit Readiness: Maintain impeccable documentation and data accuracy. When it’s time for an audit or regulatory review, your records will be the gold standard.
• Process Evolution: Collaborate across teams to find friction points in our verification frameworks and suggest factual, innovative ways to make them better.
Qualifications
• Minimum of 3 years’ experience in financial services.
• At least 2 years in a leadership or supervisory role, specifically within verification, risk, compliance, or loan operations.
• A deep understanding of document review, internal controls, and reg