About this role
The Role
At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.
In this role, you will take on a key responsibility for end-to-end invoice processing, vendor communication, exception handling, and timely posting in SAP S/4HANA using OpenText VIM. This role ensures invoices are accurately captured, validated, coded, and posted while supporting the post-posting external approval workflow and contributing to our ongoing efforts to drive business success and enhance customer satisfaction.
We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!
What you’ll do:
• Process and validate inbound supplier invoices using OpenText Core Capture and VIM (Capture Validation Workplace / Fiori). Ensure correct extraction from OCR and complete mandatory fields before routing.
• Triage invoices through the VIM DP workflow: determine PO vs Non-PO routing, apply business rules, identify exceptions, and escalate to AP Expert or PtP team where required.
• Post invoices in SAP: MIRO for PO invoices and FB60 for Non-PO invoices, following GYG posting rules and document types.
• Support the post-posting external approval workflow: post when appropriate and route approval notifications as per process.
• Resolve vendor queries by email/phone; maintain excellent vendor relationships and ensure vendor master data accuracy (liaise with Vendor Maintenance role / team).
• Maintain audit-ready documentation for each invoice (attachments, metadata, approval trail) in the SAP inbound archive/OpenText.
• Reconcile AP subledger to general ledger on a periodic basis and assist month-end close activities related to AP.
• Participate in continuous improvement initiatives: optimize OCR validation templates, update VIM business rules, and propose efficiencies for automation.
• Adhere to controls, SOX requirements (if applicable), and internal policies.
Day-to-day tasks:
• Open Capture Validation Workplace (Fiori) and process invoices in Status 74 (Ready for Validation).
• Validate OCR-extracted fields; correct coding, VAT, supplier, amounts, and line-item details as needed.
• Decide PO vs Non-PO workflow and route accordingly; work exceptions in VIM (price/quantity variances, missing PO, GR mismatch).
• Post via MIRO or FB60 and confirm the posting was completed and archived; where posting is bypassed, ensure external approval workflow is triggered.
• Monitor AP inbox for supplier queries and escalate unresolved issues.
• Run daily/weekly AP aging