About this role
Who Are We?
Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.
The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.
P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.
The Opportunity:
The Account Development Representative (ADR) will have the responsibility of uncovering business needs for Strategic & Enterprise Accounts to build a pipeline for the sales organization. The ADR will collaborate with marketing, sales enablement, and management to create campaigns and prospect accounts, developing them to the point of handoff for Sales.
As the first hire in this role, we’re looking for a self-starter who thrives in an emerging market and can deliver results in a dynamic environment. An implicit responsibility of the ADR is to conduct business dealings with prospects in a way that creates a superior customer/prospect experience, setting the stage for future product sales for Postman.
What You’ll Do:
• Collaborate with the Account Development Manager and cross-functional teams to define strategic targets and generate both new and expansion business opportunities.
• Consistently meet or exceed strategic goals and committed targets by engaging with qualified leads and advancing them through the sales cycle.
• Use a consultative approach to qualify opportunities, understanding customer challenges while educating prospects on the value of Postman’s product offerings.
• Conduct thorough research on targeted accounts to identify key contacts and gather critical account information.
• Identify and prioritize high-value prospects to drive accelerated territory growth.
• Engage with prospects sourced from marketing efforts and outbound campaigns.
• Master sales prospecting platforms and tools to optimize outreach efforts.
• Address customer challenges with relevant campaigns and events to increase engagement.
• Build and maintain strong customer service relationships with prospects.
• Regularly audit and refine your own activity to ensure accuracy and continuous improvement.
• Proactively learn about Postman’s products, competitive landscape, and market trends through resources such as the company website, webinars, and other materials.
• Accurately update lead status and record all prospect interactions in the CRM system daily.
• Become proficient in sales enable