About this role
About Pinterest:
Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.
Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible.
At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI.
Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here .
We are hiring SDR Account Managers to join our Singapore-based Greater China Export Sales team. In this role, you will help drive significant new business growth in the Greater China region, supporting our expansion with strong potential for sustained global impact. This position reports directly to the Director of Sales for the Greater China region.
What you’ll do:
• Own accurate and timely data entry into Salesforce, including account, contact, opportunity, and activity records.
• Maintain data quality by regularly reviewing, cleaning, and updating records (e.g., deduplication, field completion, stage accuracy).
• Support reporting and forecasting by ensuring pipeline stages, close dates, and values are kept up to date in line with team standards.
• Qualify inbound leads quickly and rigorously, ensuring strong fit and clear business potential before advancing to the sales team.
• Build and maintain a well-researched target list of accounts and contacts aligned to territory strategy and ICP (ideal customer profile).
• Partner with Sales Operations and external partners to follow best practices, adopt new processes, and provide feedback on tools and workflows.
• Manage a queue of scaled customer support requests (e.g., email forms, account creations, simple how-to questions) and respond within defined SLAs.
• Triage and route more complex issues to the appropriate owners (e.g., CSMs, Support, Product) while maintaining clear communication with customers and partners.
• Conduct structured discovery calls to understand prospect needs, pain points, decision processes, and timelines.
• Identify common issues and FAQs, and partner with Sales, Support, and Marketing to improve self-serve resources and reduce repeated tickets.
• Collaborate with Marketing on campaigns, events, and content utilization, provid