About this role
Are you passionate about building food safety standards and driving product quality? We are looking for someone with technical experience to drive food safety and quality compliance.
At HelloFresh, we’re transforming the way people cook and eat. Through our meal-kit boxes, we help thousands of customers cook delicious, balanced meals at home while reducing food waste and simplifying everyday life. Operating in 15+ countries, HelloFresh is one of the world’s leading foodtech companies.
Behind our growth is a simple formula: technology, data, and a team of ambitious people working together to reinvent food at home. If you want to work at the intersection of data, strategy, and growth, and have a tangible impact on a fast-scaling business, this role is for you.
The Role
We are looking for an experienced and highly driven Mid-Level Food Safety and Quality Assurance Manager - Processed (Condiments, Sauces, and Pastes) to join our international Food Safety & Quality Assurance team. The role is open to be based in either of the EU offices with a preference for individuals based in Amsterdam.
In this role, you will take full ownership of the Condiments, Sauces, and Pastes category, working with processing suppliers across Europe. This is an international category requiring close collaboration with global partners and cross-functional teams including Procurement, Sourcing, Supply Chain, and Distribution Centres across multiple markets. You will drive food safety and quality compliance, implement best practices, lead supplier performance improvements, and ensure we consistently deliver safe, high-quality products to our customers.
What You’ll Be Doing
• Category Ownership: Lead food safety and quality management for the Processed category (Condiments, Sauces, and Pastes) across international suppliers.
• Supplier Audits: Conduct on-site supplier audits and approval visits across Europe to ensure compliance with EU food safety legislation and HelloFresh standards.
• Onboarding & Compliance: Lead the onboarding of new suppliers and products, ensuring full compliance with food safety, legal, shelf-life, traceability, and quality standards.
• Continuous Improvement: Drive strategic quality improvement initiatives to reduce customer complaints and improve satisfaction.
• Performance Tracking: Own supplier performance metrics including complaints, out-of-spec deliveries, compliance KPIs, and corrective action follow-up.
• Incident Management: Investigate and manage quality incidents using structured root cause analysis and ensure robust corrective and preventive actions (CAPA).
Who You Are
• Education: A science-based degree (e.g., Food Science, Food Technology, Biology, Microbiology, Chemistry, or equivalent) is required.
• Experience: 3+ years of experience in Food Safety / Quality Management within the food industry. Experience dealing with processed foods, thermal processing (pasteurization/sterilization), or high-care packaging is