About this role
ABOUT US
At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Greet visitors and oversee the day-to-day functioning of the office.
- Ensure the office environment is welcoming, clean, and organised by managing office supplies, equipment, and kitchen inventory.
- Coordinate with building management for office maintenance and repairs.
- Serve as main point of contact of workplace vendors including snacks, plants, catering, janitorial etc.
- Owning workplace communication slack channels
- Help the admin team organise company happy hours, in-office trainings, team lunches and celebratory events.
- Hand out and track company merch for new hires. Send merch packages/gifts when necessary (new baby, partnership, thank you, etc.), executing new inventory orders when necessary.
- Address any office-related issues promptly and effectively, fostering a positive work environment.
- Partner with facilities and real estate team on office improvements.
- Maintain a high level of confidentiality and discretion with all materials and information.
WHAT YOU'LL BRING
- 4-5 years of office management or similar experience.
- Strong interpersonal and communication skills and the ability to build relationships with a wide variety of individuals.
- A methodical, process-driven mentality that is focused on both accuracy and efficiency. Ability to multitask and meet deadlines with quality products.
- Ability to build relationships, partnering effectively with cross-functional teams and external partners.
- Excellent time management skills, willingness to quickly shift tasks and priorities, and the ability to anticipate the needs of others before they arise.
- Ability to lift, move, and organise office supplies or equipment weighing up to 20 pounds as needed.
- Even better... - Experience supporting and coordinati