About this role
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.. As a Sales Development Representative, (SDR), you will help expand our customer base by connecting with prospective customers, understanding their unique needs, and identifying the best way to position Toast. You’ll have the opportunity to master your sales skills in an environment that fosters continuous learning and growth.
This is a Hybrid role in our central London office minimum 2 days a week
A day in the life (Responsibilities)
• Handle Inbound marketing leads and set up product demonstrations for Field Account Executives.
• Collaborate with Field Account Executive Teams as well as the marketing team to develop creative outreach strategies.
• Leverage prospecting skills and relationships to build partnerships with restaurants.
• Be the voice of the customer and share valuable feedback cross-functionally.
• Understand the competitive landscape and determine how to best position Toast in the market.
What you'll need to thrive (Requirements)
• Excellent written and verbal communication skills
• Passion for sales and a desire to work in a results-driven environment
• High customer empathy and ability to handle objections
• 6+ months experience in an SDR or BDR role
• Attention to detail and strong organisational skills to be able to keep track of many opportunities at one time
• Ability to work in a fast-paced, entrepreneurial environment.
• Self-motivated, creative, and flexible with the ability to perform well under pressure.
• Experience canvassing and cold-calling into various types of local businesses, with evidence of success preferred.
What will help you stand out (Nonessential Skills/Nice to Haves)
• Up to date on the latest restaurant industry trends; knowledge of restaurant operations is a plus.
• Experience working in a start-up environment.
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits .
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