About this role
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍 Cardiff/London/UK Remote | 0.5 FTE Part time 💰£40,000 - £50,000 (full-time equivalent) + Incentive Awards tied to your performance + Benefits ✨
Our People Centred Security Squad ⭐
This is a very exciting opportunity to join our People Centred Security Squad. We’re focused on building security processes that allow the bank to move at pace, while protecting our customers. We’re never afraid to do things differently.
• You’ll be working closely with a full time Security Awareness Analyst and the Security Awareness Manager
• You’ll be in a team of people who look after the human side of security
• You’ll work with teams from all across Security and all across Monzo
🔑 You’ll play a key role by...
• Create engaging security awareness content across channels including Slack, email, presentations, training, and events.
• Develop micro-learning, behavioural nudges, and awareness campaigns that encourage secure habits across Monzo.
• Manage the day-to-day delivery of the security awareness programme, including campaigns, content, documentation, and reporting.
• Translate complex security topics into clear, practical guidance that helps Monzonauts make confident decisions.
• Use behavioural insights, metrics, and user feedback to continuously improve security awareness and influence the roadmap.
• Partner with Security, People, Tech, Risk, and Customer Operations to improve security behaviours, reduce user friction, and communicate emerging threats.
🤩 We’d love to hear from you if…
• Experience in security awareness, internal communications, or influencing behaviour change.
• Excellent communication skills, with the ability to translate technical concepts into clear, engaging guidance.
• Highly organised, able to manage priorities independently and deliver high-quality work.
• Good understanding of common security risks, including phishing, social engineering, password security, and data handling.
• Strong collaborator who builds relationships, seeks feedback, and works effectively across teams.
• Bonus: Experience with behavioural science, LMS platforms, content creation, presentations,