About this role
About The Team:
The Senior Operational Excellence Engineer sits within the UK Operational Excellence team and plays a key role in designing, executing, and scaling high-impact continuous improvement initiatives across HelloFresh distribution centres.
Positioned as a senior technical practitioner and project leader, you will handle complex, cross-functional projects aimed at optimizing fulfillment processes, reducing costs, and improving error rates. You will bridge high-level strategy and floor-level execution by collaborating closely with the OpEx Team Lead on roadmap implementation while mentoring junior engineers and leading site-level project teams.
What You Will Be Doing:
• Complex Project Execution: Lead high-impact, multi-faceted continuous improvement projects from end-to-end to drive major KPI improvements across site operations (cost per box, error rate, throughput).
• Advanced Process Optimization: Apply Lean Six Sigma methodologies, root-cause analysis, and structured problem-solving tools to solve complex operational bottlenecks.
• Roadmap Delivery Support: Partner closely with the OpEx Team Lead and site operational leaders to translate the broader OpEx strategy into actionable project plans.
• Data-Driven Insights & Automation: Conduct deep-dive data analyses (using SQL, Tableau, Excel/Google Sheets) and champion digital/low-code innovation to build scalable operational tools on the floor.
• Technical Mentorship: Act as a subject matter expert and mentor to OpEx Engineers and shift leaders, coaching them on CI methodologies and standard work principles.
• Stakeholder Management & Governance: Build strong relationships with cross-functional stakeholders—from floor operatives to Site Managers—ensuring transparent risk mitigation and sustainable change adoption.
• Standardization & Best Practice Deployment: Drive site-wide standard work practices, document processes, and support network-wide deployment of successful local initiatives.
Who You Are:
Education & Experience
• Degree: Bachelor’s degree in Industrial Engineering, Supply Chain, Operations, or a technical discipline
• Experience: 3–5 years of relevant experience in Operational Excellence, Industrial Engineering, Process Optimization, or High-Volume Fulfillment.
• Track Record: Proven experience successfully leading end-to-end, medium-to-large process optimization and cost-saving initiatives.
Technical Skills
• Lean & Continuous Improvement: Deep expertise in process optimization frameworks (Lean, Six Sigma, Kaizen, TPM); Green Belt certification or equivalent practical capability essential.
• Analytics & Systems: Strong proficiency in data analytics tools (Excel, SQL, Google Sheets) and hands-on familiarity with WMS/WCS environments.
• Digital Aptitude: Experience with low-code/no-code platforms or modern automation tools.
• Technical Leadership & Mentorship: Ability to lead project teams and mentor junior team members with