About this role
About Taskrabbit:
Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.
At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.
Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!
This role operates on a hybrid schedule requiring two days in-office per week in our London office.
About the Role
Taskrabbit connects busy people in need of help with trusted local Taskers who can lend a hand with everything from home repairs to errands, with the goal of being the number one home services platform in the countries we serve. A Tasker gets paid to do what they love, when and where they want, all while saving the day for someone in their city. The Tasker Operations team owns the Tasker experience end-to-end — from the targeted, locally-executed programs that drive quality, pricing, and utilization outcomes, to the funnel metrics and cross-business partnerships (e.g., Marketing, IKEA) that connect Tasker-side actions to company outcomes. We proactively help Taskers before they realize they need support, with global and local approaches that result in higher quality, more retentive, and more satisfied Taskers. This drives a better client experience and supports our overall managed marketplace strategy.
This is a highly visible, operationally-focused role and the primary owner of Tasker supply-demand balance in your region. You will own Tasker operations across a broad, complex Book of Business, set the strategy for supply health and supply-oriented fulfillment, and own the recommendation set that clients see in order to ensure high quality fulfillment. We’re looking for someone who is as energized by a live Tasker workshop as they are by an insightful dashboard — you don't just analyze the Tasker experience, you actively seek out time with them. You will be expected to operate with a high degree of autonomy and influence by independently scoping and executing high-impact projects, owning measurable outcomes, and building scalable systems and tools (including AI-powered tooling and automation) that are adopted beyond your own region.
You will be the face of Task