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Full-time jobsthe United Kingdom

Shift Manager

hellofresh · Derby, England, United Kingdom · Full-time

About this role

About The Role: Lead the day-to-day operation of your shift, ensuring the safe, efficient, and high-quality delivery of customer orders. Drive operational performance through strong leadership, accountability, continuous improvement, and the development of engaged, high-performing teams.

What You Will Be Doing:

Operational Leadership

• Lead shift operations to achieve productivity, quality, safety, and service targets.

• Execute production plans while ensuring compliance with health & safety, food safety, and quality standards.

• Monitor performance, resolve operational issues, and implement corrective actions.

• Drive continuous improvement to improve efficiency, reduce waste, and enhance customer outcomes.

People Leadership

• Lead, coach, and develop Team Leaders and Production Operatives to build capability and succession.

• Set clear expectations, monitor KPIs, provide regular feedback, and manage performance.

• Promote accountability, engagement, recognition, inclusion, and colleague wellbeing.

• Support recruitment, onboarding, workforce planning, and employee relations in partnership with HR.

Ownership & Decision Making

• Take ownership of shift performance and operational challenges.

• Make timely, informed decisions in a fast-paced environment.

• Lead by example with a hands-on approach and empower teams to solve problems and improve processes.

Health, Safety & Quality

• Champion a safety-first culture and ensure compliance with all health, safety, food safety, and quality standards.

• Conduct audits, risk assessments, and investigations, implementing effective corrective actions.

• Maintain a clean, organised, and compliant workplace.

Continuous Improvement

• Apply Lean and continuous improvement principles to enhance productivity, quality, and cost efficiency.

• Use performance data to identify opportunities and support implementation of new processes and initiatives.

Who You Are:

Essential

• Experienced people leader in a fast-paced manufacturing, production, fulfilment, logistics, or FMCG environment.

• Proven ability to lead, coach, and develop high-performing teams.

• Strong decision-making, problem-solving, and communication skills.

• Results-driven, with experience managing KPIs and driving operational performance.

• Solid understanding of health & safety, quality, and continuous improvement principles.

Advantageous:

• Experience in food manufacturing or FMCG.

• Knowledge of Lean, Continuous Improvement, or Six Sigma.

• Relevant Food Safety or Health & Safety qualifications.

What you will get in return:

● 70% off HelloFresh or Green Chef boxes ● Company pension scheme ● Gym membership ● Bupa private medical insurance (including dental & family cover options) ● Mental health first aiders and an employee assistance programme ● Nursery support scheme ● Cycle to work scheme ● Group Life Assurance

Location : Smart parc, Spondon, Derby DE21 7HW

Working Schedule : R

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