About this role
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Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role:
We are seeking an experienced and highly organized Senior Paralegal to play a critical role within our Legal Department. This position will lead SoFi’s Service of Process function, including intake and management of subpoenas and threatened or filed matters. The role will also be responsible for daily management of SoFi’s service of process paralegal team and provide support to SoFi’s in-house counsel in managing responses to subpoenas and other legal correspondence. The role will report to the Associate General Counsel.
The ideal candidate has experience working in a paralegal role with a demonstrated track record of supporting law firm and in-house litigation, has a knowledge of legal service of process, criminal and civil subpoena process, and the litigation and arbitration processes, and is detail-oriented, proactive, and comfortable partnering with attorneys and cross-functional stakeholders on a variety of legal matters. Because this role will manage one or more paralegals in executing the Service of Process function, management experience is strongly preferred.
What you’ll do:
• Oversee intake, tracking, and administration of all service of process.
• Prepare responses and objections to subpoenas and legal correspondence and oversee other paralegals responsible for providing these responses
• Maintain accurate and up-to-date service of process-related data in SoFi’s systems of record
• Facilitate the gathering of internal discovery; shepherd and complete research requests; conduct internal investigations in response to service of process items; answer questions from outside and in-house counsel with regards to allegations made against SoFi
• Assist in the generation of service of process-related reports and help update and maintain SoFi’s policies, procedures, and training materials on responding to service of process requests
• Support continuous improvement of efficient workflows, tracking tools, and reporting processes.
• Organize and facilitate meetings as necessary (e.g., creating agendas, taking notes and action items, drafting correspondence, and following up to see action items through to completion)
• Assist attorneys and paralegals in preparing case or file summaries and obtaining information related to subpoenas or litigation