Manager; Product - Nigeria

Responsibilities

• Lead and manage tokenization strategy across SSA markets
• Lead and manage Regional Third-Party project activities to launch market specific Tokenization use case
• Lead and manage Global Third-Party (Apple, Google, Samsung etc) project activities to launch market specific Tokenization use case
• Lead and Support Regional meetings with Global Third-Party Wallet providers (Apple, Google, Samsung)
• Support key business development opportunities, provide input and expertise to pitches, RFPs, and new or existing client opportunities
• Develop Tokenization strategic approach with Regional Solutions Teams on defining use case availability and market requirements
• Provide pre-sales technical integration support for the Visa Digital Solutions SDK and VTS token requestor and Issuer APIs through the Visa Developer Center
• Provide pre-sales technical integration support for Global Third-Party (i.e. Apple Pay, Samsung Pay etc.) wallet integrations, supporting BD, Client Services and regional solutions teams
• Lead and drive the rollout of VTS initiatives like the Secure Credential Framework across the region
• Lead and manage Visa Accept strategy across WA markets
• Manage and support Transit technology partners, acquirers and merchant aggregators
• Drive the strategic Visa Accept and Transit roadmaps, defining product and market requirements
• Provide pre-sales technical support and guidance to regional solution vendors, Payment facilitators and acquirers
• Lead and manage Integration, certification and Pilot launches in the SSA market
• Track Visa Accept and Transit pilot performance and reporting into Global
• Provide regional specific requirements in Global for consideration into solution roadmap
• Track the performance and delivery of client solutions and subsequent launches, whilst providing regular reporting and updates
• Be the product management subject matter expert for Merchant Solutions and tokenization
• Collaborate with cross-functional teams to deliver best in class proximity payment experience and capabilities
• Create / support new use cases, concepts, definition, and product design requirements for the Visa Token Service digital platform
• Provide Product technology support to local and regional teams to support this complex and evolving platform, and working across sub-functions as needed
• Establish key performance metrics and measurements for the predictable delivery of new features product and ensure continuous improvement
• Apply creative thinking to determine technical solutions that further business goals
• Influence directly the prioritization of product feature backlog to drive execution of product vision, roadmap to ensure product goals and market success

Requirements

• 5 years of work experience with a Bachelor's Degree or at least 4 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD degree
• Bachelors degree required in computer/electrical engineering or computer science, or equivalent technology expertise and acumen acquired through work experience
• Minimum of 1+ years progressively responsible experience in product development in mobile payments and/or mobile application platforms or in payments systems integration
• More than 2 years of product management, requirements gathering and use case design experience, with a technical background
• Ability to think tactically and strategically, work independently with limited supervision in a fast pace and fluctuating environment
• High level of interaction and collaboration with business and technical resources across the company, including digital development platform, network processing, client support services, risk, legal, and operations
• Highly adaptable, coachable, possess strong communication, presentation, interpersonal and organizational skills
• Able to effectively manage multiple work streams
• High energy level, performance oriented and passionate about customers, payment industry, and emerging technologies
• Ability to work constructively in teams, highly collaborative with a great attitude working on cross-functional teams where there may not be a direct reporting line
• Ability to communicate technical concepts in a clear and articulate fashion to both technical and non-technical audiences, in a sales-oriented manner
• Independent decision making required on daily basis with minimal oversight from senior members of staff
• Complex and varied workload, required to support multiple ongoing implementations and sales processes
• Advanced written and verbal communication skills, exceptional interpersonal and presentation skills and the proven ability to influence and communicate effectively across regional and functional lines
• Basic planning, organizational and problem solving skills
• Project management skills with the ability to manage multiple activities with both internal and external stakeholders
• Ability to travel as needed
• Experience with mobile contactless payment issuance programs (i.e., payWave or payPass), smart card deployments (i.e., EMV), or with applications using NFC preferred
• Experience in an engineering or pre-sales consultant role with international experience preferred
• A technically minded candidate with consulting experience in a sales engineering or systems integration role preferred