Lead, Quality Assurance

Responsibilities

• Lead the QA function across multiple engineering teams – drive quality standards, strategies, and frameworks that scale
• Mentor and manage QA Analysts and Engineers – help them grow into the best versions of themselves through coaching, feedback, and career development
• Design and enforce test strategies, including manual and automated testing, regression, performance, and exploratory testing
• Build out meaningful dashboards and metrics to measure QA performance: test cases written and executed, bug leakage, regression rates, and more
• Collaborate closely with engineers to serve as a gatekeeper of quality, reviewing product requirements, technical documentation, and code when necessary
• Drive continuous improvement in QA processes, tools, and team dynamics
• Ensure deep product understanding within the QA team so test cases are not only thorough but also relevant and user-centric
• Promote a strong quality culture by working hand-in-hand with engineering, product, and business stakeholders
• Turn data into insight by effectively transforming test metrics into dashboards and reports that guide team performance and product health

Requirements

• 10+ years of experience in Quality Engineering, including 4–5 years leading engineering teams, with a strong track record of building, mentoring, and scaling high-performing teams
• Experience leading and scaling a QA team in a fast-paced, tech-driven environment
• A background (previous experience) as a QA Analyst or Engineer
• Experience designing and evaluating test strategies and measuring test effectiveness
• Strong technical depth, understanding how software works and familiarity with the fundamentals (APIs, microservices, infrastructure)
• Solid analytical skills, ability to connect the dots, interpret patterns in data, and ask the right questions to drive clarity and solutions
• A mentorship-first mindset, having built and led strong, collaborative teams and caring deeply about team growth
• Hands-on experience with creating QA frameworks, building test dashboards, and defining success metrics
• High integrity and emotional intelligence, being candid, constructive, and deeply aligned with team and company culture
• Strong performance management experience, ability to assess, evaluate, and coach team members using clear KPIs and deliverables
• Proactivity, not waiting to be told what to do; constantly thinking about what's next and how to improve
• Strong programming skills in Java with a focus on tooling and automation
• Strong experience in testing APIs, microservices, mobile native, and web applications
• Proficiency in working with Linux/Unix environments and cloud infrastructure (GCP, Docker)
• Strong knowledge of SQL, NoSQL databases, and pub-sub technologies
• Experience in non-functional testing, including performance, security, and monitoring/alerting
• Knowledge of CI/CD pipelines (Jenkins / GitHub Actions / Harness)
• Familiarity with AI/ML-based test generation or test impact analysis
• Strong experience in Agile/Scrum methodologies and leading small-to-medium teams
• Strong technical experience, including hands-on coding and a solid understanding of software development
• Proven ability to foster collaboration, trust, and transparency across diverse teams
• Experience owning and overseeing system architecture for large-scale, secure, and scalable platforms
• Ability to mentor, recruit, and grow engineering talent in an environment that prioritizes continuous learning

Benefits

• Culture - We put our people first and prioritize the well-being of every team member
• A company where all opinions carry weight and where all voices are heard
• Learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks
• Attractive salary, pension, health insurance, paid leave, plus other benefits