Responsibilities

Effectively coordinate with both technical and non-technical staff across departments
Partner on workflow automation (crons, n8n, Airflow) that bridges infrastructure and business processes
Run outage incidents and work within compliance requirements
Coordinate sprints and collect metrics to report up to management
Maintain documentation
Maintain and improve incident response process and tooling
Ensure accurate, reliable, and proactive monitoring across the application stack
Ensure that cloud infrastructure is compliant with relevant security and regulatory standards
Design, implement, and maintain cloud infrastructure in GCP
Ensure cloud infrastructure is scalable, secure, and highly available
Build automation that reduces toil and enables infrastructure to self-heal during production incidents
Troubleshoot issues and provide support for cloud infrastructure and observability tools

Requirements

Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience
Professional, expert level experience in cloud infrastructure engineering (preferably GCP) with minimum 5 years experience
Experience with observability tools and processes, such as monitoring, logging, and tracing
Strong experience in at least one programming/scripting language such as Python, Bash, Java, or Go
Experience with containerization technologies such as Docker and Kubernetes
Experience collaborating with network and application security teams
Comfortable leveraging AI tools to accelerate work
Ability to work in a 24/7 on call rotation
Must be currently authorized to work in the USA without sponsorship or transfer
Familiarity with CI/CD pipelines and Git (nice to have)
Collaboration experience with Data Engineering teams (nice to have)
Experience with automation and configuration management tools such as Terraform, Ansible, or Chef (nice to have)
Previous experience in a 24/7 on call environment (nice to have)
Mentorship or technical leadership experience (nice to have)

Benefits

Staff Cloud Operations Engineer

Job Description