Principal, People Transformation & Change

Responsibilities

• Drive the Roadmap: Take end-to-end ownership of the People Transformation Roadmap, ensuring we hit every milestone from Q1 to Q4 on time and with impact
• Architect the Future: Facilitate workshops to map our current As-Is processes, identify bottlenecks, and design To-Be workflows that prioritize automation and data integrity
• Unblock Dependencies: Lead weekly transformation meetings with Talent Acquisition, PBP, and Ops Leads to keep everyone aligned and moving forward
• Champion Change: Create the communications, training, and nudges that help our managers and employees adopt new, smarter ways of working
• Engineered Quality: Implement governance frameworks that stop data silos from re-emerging, ensuring our systems speak to each other effortlessly
• Reporting & ROI: Define what success looks like through clear KPIs and provide regular progress updates to the CPO

Requirements

• 5-7 years in Management Consulting, People Operations, or Business Transformation
• Experience living through the chaos phase of a high-growth fintech or global tech company
• Successfully led large-scale HR transformations across multiple regions, ideally Nigeria and the UK
• Expert in process redesign
• Six Sigma or Lean certification is a plus
• Ability to guide C-suite stakeholders and lead cross-functional teams with diplomacy and authority, even without direct reporting lines