Principal, People Transformation & Change

<p><strong>Who we are</strong></p>

<p></p>

<p>Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.&nbsp;</p>

<p>As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.</p>

<p><strong>Job Purpose</strong></p>

<p>As the Principal of People Transformation &amp; Change, you’re the architect of our People strategy execution. You won't just manage projects; you’ll integrate the entire employee lifecycle—Recruitment, Operations, Business Partnering, and Development—into one seamless flow.<br>Your goal is to ensure our People Team scales as fast as our business, turning "scrappy" startup processes into a systematized global engine that supports our 3,000+ employees.</p>

<p><strong>Key Responsibilities</strong></p>

<ul>

<li>Drive the Roadmap: Take end-to-end ownership of the People Transformation Roadmap, ensuring we hit every milestone from Q1 to Q4 on time and with impact.</li>

<li>Architect the Future: Facilitate workshops to map our current "As-Is" processes, identify bottlenecks, and design "To-Be" workflows that prioritize automation and data integrity.</li>

<li>Unblock Dependencies: Lead weekly transformation meetings with Talent Acquisition, PBP, and Ops Leads to keep everyone aligned and moving forward.</li>

<li>Champion Change: Create the communications, training, and "nudges" that help our managers and employees adopt new, smarter ways of working.</li>

<li>Engineered Quality: Implement governance frameworks that stop data silos from re-emerging, ensuring our systems speak to each other effortlessly.</li>

<li>Reporting &amp; ROI: Define what success looks like through clear KPIs and provide regular progress updates to the CPO.</li>

</ul>

<p><strong>Qualifications</strong></p>

<ul>

<li>The Experience: 5-7 years in Management Consulting, People Operations, or Business Transformation. You’ve lived through the "chaos phase" of a high-growth fintech or global tech company.</li>

<li>Transformation Track Record: You’ve successfully led large-scale HR transformations across multiple regions (ideally Nigeria and the UK).</li>

<li>Process Mastery: You’re an expert in process redesign. If you have a Six Sigma or Lean certification, that’s a plus.</li>

<li>Influencing Power: You can guide C-suite stakeholders and lead cross-functional teams with diplomacy and authority, even without direct reporting lines.</li>

</ul>

<p><strong>About You</strong></p>

<ul>

<li>You’re a Silo-Cracker: You have a natural allergy to manual workarounds. You see where data gets stuck and have the grit to fix it.</li>

<li>You Speak Human and Data: You can translate a complex technical API integration into a simple, value-driven story for the CPO.</li>

<li>You’re a Change Catalyst: You know that 80% of transformation is psychological. You’re great at managing resistance and celebrating small wins to keep the team empowered.</li>

<li>You Thrive in the Storm: Messy data and legacy processes don't intimidate you—they energize you. You’re motivated by bringing order to complexity.</li>

</ul>

<p><strong>What Success Looks Like</strong></p>

<ul>

<li>Milestone Mastery: Completing the Q1-Q4 Roadmap with minimal variance and no operational downtime.</li>

<li>High Adoption: Seeing a 90% adoption rate of new tools and processes within 60 days of launch.</li>

<li>System Synergy: Achieving a state where data flows from Recruitment to Payroll without manual intervention.</li>

</ul>

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<p><strong>What to expect in the hiring process</strong></p>

<ul>

<li>A preliminary phone call with one of our recruiters.</li>

<li>A 60 minute interview with the hiring manager, our Head of People Operations.</li>

<li>An interview with our Chief People Officer</li>

<li>An interview with our Group COO</li>

</ul>

<p><em>Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.</em></p>

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