Integration Support Engineer

Responsibilities

• Attend meetings with the sales team, interacting with businesses looking to integrate Monnify to understand their needs clearly and proffer the best integration solutions to meet such needs
• Provide technical assistance to businesses and developers integrating with Moniebook
• Maintain a user-friendly, detailed documentation for both technical and non-technical audiences, with each audience being able to get the most out of the documentation
• Develop tutorials (written and video), user guides on integrating with Moniebook APIs
• Develop tools, plugins, SDKs, and sample codes with which businesses can integrate with Moniebook
• Maintain a vibrant, open source, and developer community for Moniebook
• Effectively investigate and communicate with the engineering team feature requests, bugs, and defects identified during integration
• Effectively support internal and merchant-facing applications on Moniebook
• Effectively test out new product features from a developer, integrating Moniebooks' viewpoint, and communicate concerns and user experience to the team
• Act as a point of contact for any information regarding the use of Moniebook

Requirements

• Minimum of 2 years of experience as a software engineer in Backend (Java, C#), Web (JavaScript, HTML/CSS, frontend frameworks – React, Vue.js, Angular), or related areas
• Excellent understanding of databases and SQL
• Experience working with REST APIs
• Experience looking through application logs to identify issues
• Strong understanding of fundamental programming concepts - data types and algorithms, flow control structures, object-oriented programming, etc.
• Excellent debugging skills
• Must be very good at troubleshooting software bugs and solving problems
• Excellent technical writing skills
• Great written and verbal communication skills

Benefits

• Culture that prioritizes the well-being of every team member with an inclusive environment where all voices are heard
• Learning and development-focused environment with emphasis on knowledge sharing, training, and regular internal technical talks
• Attractive salary, pension, health insurance, annual bonus, plus other benefits