Shared Service Control Intern

Responsibilities

• Assist in monitoring and reporting on automations or processes to daily test and report on outstanding settlement positions (inbound/receivable and outbound/payable) in GL or accounts of various e-business products, ensuring exposures are closed out latest T+3.
• Support daily monitoring of automations or processes to report on net exposure in any Accounts Receivable and Accounts Payable product class above acceptable thresholds (days and value).
• Help monitor individual product and GL data for outliers in patterns or trends to proactively detect wrong GL configurations, wrong product outputs, or unconventional GL/account positions, and assist in following up for timely resolution (max T+3).
• Assist in monitoring automations that test transaction data, system configurations, and applications to validate that only qualified transactions are streamed and accepted for processing.
• Assist in reviews and assessments of facility, premises, property, equipment, and other physical revenue-generating assets to validate physical existence while linking their values on records (asset register) to the consolidated financial positions for completeness, valuation accuracy, depreciation, and carrying value.
• Assist in control reviews of the purchase and pay process, tools, stores, and inventory handling, as well as validation of accounts payable (AP) metrics and reporting of over-aged positions in the AP GL.
• Monitor entity-level control by managing the central policy and procedure repository of the Bank to promote availability, controlled access, and regular updates to policies, standards, frameworks, and SOPs.
• Conduct control reviews and assessments of the complaint management process (L1, L2, L3). Report on design and operational efficiency, and feed findings to the IT General Controls, E-business, and Product teams to improve risk maturity.
• Review HR processes and other non-core activities within the Bank, reporting on process design effectiveness and operational efficiency.
• Carry out any other tasks assigned to improve the physical security posture and overall internal control maturity model.

Requirements

• A Bachelor's degree.
• Basic experience in conducting internal control assessments.
• Relevant data analytics and Big Data handling certifications are highly valued.
• Foundational knowledge of internal control frameworks (e.g., COSO) and relevant industry standards.
• Strong ability to conduct control reviews, assess data for completeness and accuracy, and identify control deficiencies.
• Meticulous in validating the physical existence of assets, linking values, and reviewing financial records.
• Ability to assess and report on the effectiveness of controls in various processes and identify weaknesses.
• Excellent written and verbal communication skills to report findings and collaborate with IT, E-business, Product, and HR teams.
• Proficient in managing central policy repositories, ensuring structured access and regular updates.
• Good understanding of financial records, asset management, purchase-to-pay processes, and complaint management.
• Eagerness to adapt to evolving control frameworks, with high integrity and objectivity in assessments.

Benefits

• Competitive compensation, benefits, and career growth opportunities.
• A collaborative and supportive work culture dedicated to professional development and continuous learning.