Employee Relations Partner

Responsibilities

• Provide expert guidance on disciplinary actions, grievances, investigations, and terminations, ensuring compliance with local labor laws and internal policies
• Serve as a trusted voice of objectivity, balancing employee advocacy and organizational needs in every decision
• Partner with leaders, HRBPs, and Legal teams to resolve complex employee relations cases with fairness, consistency, and business alignment
• Support change management initiatives and culture programs that foster open communication, inclusion, and psychological safety
• Analyze ER trends, patterns, and case data to identify root causes, drive preventive strategies, and inform policy updates
• Support the ER Partner in preparing data and reporting for ER metrics, trend analysis, and management reviews
• Maintain accurate, up-to-date case records and ensure documentation meets the standard required for internal audit, appeal, or external legal challenge
• Liaise with Legal, Internal Control, Compliance, and other functions on case-specific matters, escalating appropriately per the established escalation framework

Requirements

• Bachelor's degree in Human Resources, Business Administration, Law, or a related field
• 3–5 years of progressive HR or Employee Relations experience, including direct case management in a complex regulated environment
• Strong knowledge of labor laws and employment practices, with exposure to multiple geographies considered an advantage
• Proven experience managing investigations, conflict resolution, and policy enforcement
• Strong written communication skills, with the ability to produce clear, well-organised case documentation under time pressure
• Excellent stakeholder management and influencing skills, with the ability to engage senior leaders confidently
• Professional certification in progress or completed (e.g., CIPM, SHRM, or relevant Legal/ER specialization)
• Experience in fintech, banking, or other high-growth, multi-entity organizations
• Familiarity with case management or HRIS platforms used to track disciplinary and grievance matters