Lead, Channels and Audit Analytics

Responsibilities

• Lead risk-based audits across digital channels, payment products, customer journeys, and technology-enabled business processes, ensuring alignment with the Internal Audit Plan
• Perform end-to-end audits covering product governance, digital channels, payment processing, customer onboarding, transaction lifecycle, operational resilience, cybersecurity controls, and technology change management
• Design and execute audit analytics and continuous monitoring routines to identify control failures, emerging risks, fraud indicators, operational inefficiencies, and unusual transaction patterns
• Develop data-driven audit procedures using SQL, Superset, Redash (Hera, Loki, Hela), Python, Power BI, Metabase, or similar analytical tools
• Conduct enterprise risk assessments for digital channels, products, and payment ecosystems by evaluating inherent risks, control design, control effectiveness, and residual risks
• Monitor Risk Performance Metrics across products and channels
• Analyse large and complex datasets to provide audit insights covering transaction integrity, customer behaviour, fraud trends, system performance, reconciliation, service availability, and regulatory compliance
• Review audit workpapers, evidence, and reports to ensure findings are supported by sufficient evidence and comply with Internal Audit standards
• Prepare clear, concise, and impactful audit reports with practical recommendations that strengthen governance, risk management, and internal controls
• Collaborate with Product, Engineering, Data, Operations, Risk, Compliance, Finance, and other business stakeholders to understand system changes, new products, and emerging risks
• Represent Internal Audit in cross-functional initiatives, governance forums, and stakeholder engagements where required
• Monitor and follow up on management action plans and validate remediation activities to ensure timely closure of audit findings
• Support continuous improvement of audit methodologies through automation, advanced analytics, AI-enabled auditing techniques, and dashboard reporting
• Coach and mentor Associates and Senior Associates on audit analytics, digital auditing techniques, and leading industry practices
• Contribute to the achievement of Internal Audit strategic objectives, departmental KPIs, and quality assurance standards
• Perform other duties assigned by the Chief Audit Officer and Director

Requirements

• Bachelor's degree in Accounting, Finance, Computer Science, Information Systems, Data Science, Engineering, Statistics, or a related discipline
• Minimum of 7 years of progressive experience in Internal Audit, Audit Analytics, Data Analytics, Technology Audit, Risk Management, or Consulting within the financial services or fintech industry
• At least one (1) of the following professional certifications: ACA, ACCA, CPA, CIA, CISA, or CFE
• Proven experience developing audit analytics, continuous auditing routines, and dashboard reporting that enhance audit effectiveness and business decision-making
• Deep understanding of digital banking ecosystems, payment systems, card schemes, point-of-sale (POS) acquiring, merchant services, mobile applications, internet banking platforms, Application Programming Interfaces (APIs), and digital channels
• Knowledge of risk-based internal auditing, governance, internal controls, enterprise risk management, product lifecycle management, product governance, technology delivery, cybersecurity, technology risks, cloud environments, API controls, and IT general controls
• Advanced data analytics capabilities, including strong SQL scripting and data interrogation skills
• Hands-on experience using analytical tools such as SQL, Superset, Redash (Hera, Loki, Hela), Python, Power BI, Metabase, IDEA, Alteryx, or Tableau
• Strong analytical and critical-thinking capabilities with the ability to translate complex data into meaningful, actionable business insights
• Excellent report writing, presentation, and stakeholder management skills, with the ability to influence stakeholders across all levels of the organisation
• Strong project management capabilities, high attention to detail, ability to manage multiple concurrent audit engagements, and a commitment to coaching and mentoring junior team members
• A Master's degree or professional certification in Data Analytics, Business Intelligence, Artificial Intelligence, Data Science, or a related analytical discipline will be an added advantage

Benefits

• Competitive compensation, benefits, and career growth opportunities
• Opportunity to work with Africa's fastest-growing fintech driving financial inclusion at scale
• A collaborative, high-performing environment that invests in innovation, technology, and continuous professional development