Lead, Compliance Quality Assurance

Responsibilities

• Supervise, train, and manage QA Assessors, ensuring consistent grading and execution through regular file calibration exercises.
• Lead the secondary review process across the 'Six Pillars' (AML/Transaction Monitoring, Regulatory Control/LEA, and Forensic Fraud), identifying vulnerabilities in accuracy, speed, and regulatory compliance.
• Maintain a centralized Compliance Defect Log and translate QA findings into actionable weekly feedback for operational Team Leads to drive continuous improvement.
• Perform deep-dive analyses on compliance misses to differentiate between system threshold errors and investigator oversight, recommending necessary process adjustments.
• Assist in coordinating internal and external audits by providing evidence of QA testing integrity and ensuring high-quality, audit-ready data.

Requirements

• 2–4 years of progressive experience in Compliance QA, Financial Crime Investigation, or EDD/CDD within a FinTech, or commercial bank.
• Must have at least 2 years of experience in a supervisory or team lead capacity.
• Bachelor's degree in Law, Finance, Business Administration, or a related field.
• Advanced proficiency in Compliance tools and data analysis using SQL and Excel.
• Comprehensive understanding of Nigerian regulatory frameworks (AML/CFT), instant payment fraud, card/POS fraud typologies, and legal protocols for handling Law Enforcement Agency (LEA) and CDD, EDD and Customer screening.
• Professional certification such as DCP, CAMS, CFE, or ICA International Diploma is an added advantage.

Benefits

• Competitive compensation, benefits, and career growth opportunities.
• Fully remote work culture and support for professional development.