SN - Defective Team Lead - Jumia (Full - Time)

Responsibilities

• Lead and coordinate the defective product analysis team to identify root causes and implement corrective actions.
• Monitor and report on the quality performance of products, ensuring alignment with company standards.
• Collaborate with production, engineering, and quality assurance teams to resolve product issues.
• Develop and maintain documentation related to defective product investigations and resolutions.
• Train and mentor team members to improve their skills and knowledge in defect analysis.
• Communicate effectively with stakeholders to provide updates on defect resolutions and improvements.

Requirements

• Bachelor's degree in Engineering, Quality Management, or a related field.
• Proven experience in a quality assurance or product analysis role.
• Strong leadership and team management skills.
• Excellent problem-solving and analytical abilities.
• Effective communication and interpersonal skills.
• Familiarity with quality management systems and tools.

Benefits

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders