at World Wide Technology
Qualifications 5+ years of Incident Management, Problem Management, or Crisis Management experience required Exposure to technology projects and project management Advanced Skills in MS Office applications including Excel, Work, and Outlook ServiceNow and SharePoint experience is a plus Ability to work independently and aggressively track incidents Excellent documentation skills and attention to detail Ability to communicate well with customers and co-workers Ability to work in a team environment Strong problem-solving skills Strong communication skills (written, verbal, and presentation) Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $85,000.00 to $100,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay. The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program Financial Benefits: C