at World Wide Technology
EDUCATIONAL/EXPERIENCE REQUIREMENTS Minimum Requirements: BA/BS degree or equivalent proven experience. Multi-technology (WAN/LAN, DC, WLAN, Collaboration, Compute) and Managed Services – Day-2 Support experience managing complex projects and architecture/ 8+ years of leadership experience in IT infrastructure architecture development and technology consulting, advisory, or professional services. Extensive client engagement / management experience, preferably in a Professional Services and Network Operations Center environment/ Thorough understanding of financial processes - P&L and financial management Financial acumen related to tracking and forecasting project costs. Thorough understanding of Information Technology Service Management (ITSM) to include Information Technology Infrastructure Library (ITIL) practices/ Strong written and verbal communication skills with ability to present ideas in a business-friendly and user-friendly language. Flexibility to work across multiple time zones as needed Experience working in a matrix organization. Preferred: One or more major industry IT certifications, ideally with one or more of WWT’s core OEM partners. Demonstrated leadership, team building, and management skills. Global/remote work experience and compliance with international standards (e.g., data privacy) preferred. Advanced client-facing skills, including analyzing and providing solutions to complex architecture or services problems, influencing and negotiating with clients.