at RingCentral
Customer Success Manager Say hello to possibilities at Acquire Asia Pacific Philippines Inc. Acquire BPO under the RingCentral account RingCentral). Itʼs not everyday that you consider starting a new career. Weʼre Acquire BPO, and weʼre happy that someone as talented as you is considering this role. First, a little about our client: RingCentral is a $2 Billion+ annual revenue company with double digit Annual Recurring Revenue ARR and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. They invest more than $250 million annually to ensure their AI-enabled technology and platforms meet or exceed the needs of customers. RingSense AI is RingCentralʼs proprietary AI solution. Itʼs designed to fit the business needs of customers, orchestrated to be accurate and precise, and built on the same open platform principles that RingCentral applies to their core software solutions. Duties and Responsibilities: Has thorough knowledge of the organization’s products/ services. Has thorough knowledge of the RingCentral product and administration portal. Identifies customer challenges and future needs and recommends the best RingCentral solutions to solve them. Manages the end-to-end customer journey post-implementation, focusing on seamless onboarding, continuous education, and renewal execution. Provides product training and advises on feature optimization. Ensure customers are utilizing the full suite of RingCentral features to maximize the value of the