Senior Security Regulatory Strategy Manager

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

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See yourself at Twilio

Join the team as Twilio’s next Senior Security Regulatory Strategy Manager . In this role, you will play a pivotal part in Twilio’s trust mission, reporting directly into the Strategy & Operations organization with a dotted-line functional reporting relationship to Security Compliance Regulatory Affairs leadership . You will act as the "connective tissue" between corporate strategy, legal counsel, and SCRA to enable and support global security regulatory compliance for Twilio.

About the job

In this position you will be responsible for safeguarding Twilio’s reputation by navigating the complex intersection of global regulation, product innovation, and security posture. You will serve as the interface between the security organization, legal, privacy, and the business to help drive awareness of security regulatory compliance requirements. This is a high-visibility individual contributor role that ensures our global communications platform remains trusted, compliant, and performing at its peak, supporting through the security lens.

You will work in unison with Cybersecurity Counsel and the Security Compliance Regulatory Affairs team to identify, prioritize, and operationalize changes in the global security regulatory landscape—including telecommunications-specific security requirements. You will define the scope of applicability for how Twilio operates and facilitate adherence with security requirements that cross functional boundaries across the business. This is a high-visibility role designed for a "facilitator-integrator" who can drive buy-in across diverse stakeholder groups.

Responsibilities

In this role, you’ll

• Strategic Alignment: Partner with Security Compliance Regulatory Affairs to execute a unified security regulatory strategy that balances long-term global trends with Twilio’s immediate operational needs. This includes a hybrid landscape for security regulations including telecom and non-telecom responses. Regulatory Intelligence & Prioritization: Monitor, identify, and prioritize new and evolving cybersecurity regulations (including telecom-specific mandates); translate complex requirements into actionable business impacts.

• Operational Excellence: Manage weekly compliance-focused operating rhythm, triaging regulatory developments and escalating critical security risks to senior leadership.

• Scope & Response Optimization: