Software Architect (L6)

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

.

See yourself at Twilio

Join the team as Twilio’s next Software Architect, (L6).

About the job

This position is needed to define and drive architectural vision, strategy, and alignment across multiple products and domains at company scale.

As a senior-most technical leader, you’ll set long-term technical vision, establish architectural guardrails, and ensure coherence across distributed systems and platforms. You will drive cross-organizational initiatives, solve complex and ambiguous technical challenges, and elevate the technical standard for Twilio company-wide.

Responsibilities

In this role, you'll

• Set and communicate long-term architectural vision, aligning teams and leadership across Twilio.

• Lead cross-product architecture reviews, standardize engineering practices, and drive foundational technical investments.

• Solve the most complex, ambiguous technical challenges at platform and company-wide scale.

• Mentor and guide principal and staff engineers, fostering a culture of engineering excellence and continuous improvement.

• Partner closely with product, engineering, and executive leaders to shape strategic direction and technical investments.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required

• 15+ years of experience designing and scaling distributed systems and platforms.

• Demonstrated ability to set technical vision and strategy at an enterprise or company-wide level.

• Expertise in system design, reliability, scalability, security, and cost optimization for large-scale architectures.

• Experience leading cross-functional initiatives and resolving highly complex, ambiguous technical problems.

• Proven record of mentoring senior engineering talent and elevating organizational standards.

• Exceptional written and verbal communication, influence, and leadership skills.

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent practical experience).

Desired

• Experience in cloud-native, multi-region systems and architecture patterns.

• History of driving adoption of engineering standards across multiple business units or product lines.</