Senior Indirect Tax Compliance Analyst

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An overview of this role

As a Senior Indirect Tax Compliance Analyst, you will help ensure we meet our indirect tax obligations across the US, Canada, and selected non-US jurisdictions in a fast-moving SaaS environment. Reporting to the Multinational Tax Manager , you will own core indirect tax compliance work end to end, support cross-functional partners on tax questions tied to new transactions and product changes, and improve how the work gets done through stronger automation, controls, and system design. This is a role with broad scope and clear ownership: in your first year, you will strengthen filing and reconciliation processes, maintain accurate tax determination frameworks, and help evolve key workflows in tools like Avalara, NetSuite, and Zuora , including AI-enabled improvements to the US sales and use tax process.

What you’ll do

• Own end-to-end global indirect tax compliance (US SUT, Canadian GST/HST and EMEA/APAC VAT/GST), including nexus analysis, return preparation, filing, payment, and ongoing threshold monitoring, to maintain timely, accurate filings and reduce indirect tax compliance risk.

• Assess software as a service (SaaS) taxability rules and maintain current taxability guidance for transactions across relevant jurisdictions, to improve tax determination accuracy as products and transactions evolve.

• Oversee exemption certificate processes and tax engine configuration, including rate accuracy and transaction tax logic within Avalara, to improve transaction accuracy and reduce manual rework.

• Perform monthly accruals and quarterly reconciliations for indirect tax accounts and maintain supporting documentation for control readiness, to support accurate reporting and stronger audit and SOX readiness.

• Collaborate with Sales, Billing, Legal, and Accounting on indirect tax matters related to customer structures, product launches, and new business activities, to enable compliant go-to-market decisions and smoother launches.

• Drive process improvements focused on automation, operational efficiency, and scalable controls, including AI-enabled enhancements to compliance workflows, to strengthen filing and reconciliation processes over time.

What you’ll bring

• Experience ma