at Gitlab
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
Staff CX Forward Deployed Engineer
As a Staff Forward Deployed Engineer at GitLab, you will close the gap between what the GitLab platform and Duo Agent Platform can do and what strategic customers can activate today. Working alongside customers, GitLab account teams, and GitLab product and engineering teams as a consultative engineering partner, you will accelerate adoption in high-value environments while turning real customer challenges into reusable assets, architecture patterns, and product signals that scale beyond any single account.
This is a deeply technical, highly visible, customer-facing role within GitLab’s Revenue organization. You will partner closely with Professional Services Engineers, Project Managers, Customer Success Managers, Support Engineers, Product Engineers, Solution Architects, and other cross-functional teams to connect business priorities to sound technical execution. This is not long-term embedded delivery or staff augmentation, but a strategic multiplier. The role is builder-first: you will use strong engineering judgment to decide whether the right answer is platform configuration, accelerator tooling, reference architecture, or a strategic contribution back to the core product.
Forward Deployed Engineers report to the Director, FDE. You’ll be expected to operate with architectural depth, build reusable solutions across customer environments, and help inform the future direction of the platform through hands-on engineering work.
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