About this role
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 2400+ customers in 70+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey’s Legal Engineer - Product Specialist Manager, Sydney, will lead and scale a high-performing team of Legal Engineer - Product Specialists responsible for driving customer adoption, expansion, renewal and long-term success across Harvey’s global customer base. This role sits at the center of Harvey’s post-sales motion, ensuring that customers realize meaningful value from Harvey’s platform and expand their usage over time.
You will oversee a team of former practicing lawyers who serve as trusted advisors to customers, guiding them in integrating Harvey into their workflows. As a manager, you will be responsible for elevating team performance, shaping customer engagement strategy, and partnering cross-functionally with Customer Success, Sales, Product, and Engineering to drive retention, expansion, and product evolution.
This is both a strategic and hands-on leadership role. You will directly engage with Harvey’s most important customers, coach your team through complex engagements, and build the systems, playbooks, and infrastructure needed to scale a world-class post-sales function.
This role will be a face of Harvey in APAC—building trust with partners and counsel at Australia's top firms, ASX 50 corporates, and asset managers while feeding market insights back to Product and GTM. The role partners with Customer Success, Sales, and Product leadership to define a scalable, high-performing post-sales function across the region, making it an exceptional opportunity to shape a category-defining function at a pivotal stage of growth.
WHAT YOU'LL DO
- Lead and develop a high-performing team: Recruit, mentor, and manage a team of Legal Engineer – Product Specialists, setting a high bar for customer