About this role
At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.
Being an SDR at Vanta is, first and foremost, about hitting targets and driving revenue. But beyond that, it’s about joining a community that is deeply committed to your success and career growth. We believe that the future of our sales organization lies with our SDRs, which is why we place a strong emphasis on enablement and career advancement. You’ll receive the training, support, and mentorship you need to excel, with a clear path to advance within our sales team.
Vanta is growing quickly, we're profitable, and we're continually outpacing our growth targets while maintaining very strong NPS scores. Needless to say, it's an exciting time! We're scaling our Sales Development team with customer-focused SDRs who will take ownership of our outbound sales engine and help to build pipeline as we move up market, and distinguish Vanta as best-in-class to prospects in a burgeoning competitive landscape.
If this sounds like you, and you're excited to join a growing team, we'd love to hear from you.
What you’ll do as a Sales Development Representative at Vanta:
- Become an expert in Vanta's value proposition and product to confidently engage with prospective customers across inbound channels.
- Own Vanta's live chat experience across APJ by responding to prospective customers, qualifying opportunities, and delivering a high-quality first interaction with our brand.
- Partner closely with Marketing to continuously improve live chat performance, conversion rates, and the overall visitor experience through testing and experimentation.
- Support expansion into new markets by testing inbound engagement strategies, refining qualification approaches, and providing feedback that informs go-to-market decisions.
- Identify high-potential opportunities, qualify customer needs, and route prospects to the appropriate sales team members.
- Maintain accurate records of customer interactions, insights, and outcomes in Salesforce and other sales tools.
- Share customer feedback and market insights with Sales, Marketing, and Product teams to help improve messaging, campaigns, and customer experience.
How to be successful in this role:
- Excited to start a career in SaaS sales and eager to learn in a fast-paced, high-growth environment.
- A naturally curious communicator who enjoys engaging with people and building relationships.
- Customer-focused, with the ability to understand customer needs and create a positive first impression for every prospect.
- Coachable and open to feedback, with a growth mindset and a desire to continuously improve.
- Organised and able to manage multiple conversation