About this role
Location: 110 Spadina Ave. Unit 200, Toronto, ON, M5V 2K4, Canada
S'more about the team:
HelloFresh Canada is looking for a strategic and highly analytical Associate Director, Supply Chain Management to act as the central nervous system for our Canadian operations performance. In this critical individual contributor role, you will be plugged directly across all Canadian Fulfillment teams to deeply understand weekly performance against our business plan and identify the key drivers of any operational gaps. Serving as the interface between the Canadian business and North American Platforms, you will influence tech and operational prioritization, onboard global best practices, and export Canadian innovations. If you are an expert systems-thinker who thrives on turning complex supply chain metrics into actionable executive strategy, this role is for you.
Lettuce share what this role will be responsible for:
• Plug directly across all Canadian Operations business units (Procurement, Planning, Logistics, FSQA, and Production) to maintain a holistic, end-to-end view of the supply chain
• Monitor weekly operational performance against budget and business plan; proactively diagnose, investigate, and articulate the root causes and key drivers of performance gaps
• Serve as the Operations expert and Canadian Commercial business representative for Operations components of the Weekly and Monthly Business Reviews for the Canadian Senior Leadership Team
• Serve as the primary interface between the Canadian business and North American Operations Platforms to influence strategic prioritization, alignment, and resource allocation
• Supplement HelloFresh Canada’s continuous improvement culture by identifying, onboarding, and implementing international best practices locally, while effectively exporting successful Canadian operational workflows to the broader Operations network.
• Organize and secure buy-in from cross-functional stakeholders to drive organizational-level adjustments without direct authority over the teams.
• Analyze current business strategies to identify new opportunities for supply chain growth, structural efficiency, or cost savings.
• Other duties as assigned
Sound a-peeling? Here's what we're looking for:
• Undergraduate degree in Engineering, Supply Chain Management, Business, or a highly analytical equivalent field (MBA or specialized technical master's is a bonus).
• 5+ years of hands-on, progressive experience navigating complex, multi-site distribution networks, physical product scaling, or localized fulfillment operations
• Proven track record as a high-impact individual contributor with exceptional relationship and stakeholder management skills; a demonstrated ability to influence, communicate, and partner with cross-functional leaders to drive performance without direct line authority
• Experience leading or heavily contributing to executive performance reviews (such as WBRs/MBRs) within a fast-paced corporate o