About this role
Sr. Expert, Global Value Stream
As a Senior Expert in the Global Value Stream team, you will be the hands-on owner of a defined process within the Food Safety and Quality vertical within HelloFresh's global supply chain. You will drive process definition, standardization, continuous improvement, and technology adoption across your capability domain — building the global template that every market executes against. This is a highly operational role that requires deep domain expertise, rigorous process discipline, and the ability to influence cross-functional teams without formal authority.
You will...
• Develop the foundational "to-be" end-to-end process design and global template for a defined supply chain domain.
• Collaborate with process owners and leverage stakeholder input to define global process standards, SOPs, and KPIs, driving the harmonization required to achieve a single global benchmark.
• Serve as the subject matter expert to technology teams, translating the "to-be" operational process design into clear, global system requirements for HelloFresh Supply Chain Tech and automation partners.
• Lead domain-specific continuous improvement initiatives, utilizing lean methodologies and value stream mapping to identify waste and improve our process standards to achieve measurable performance improvements.
• Partner with Data & Analytics teams to establish performance dashboards and collaborate with regional process owners to monitor process health, adherence, and quantify the impact of global harmonization.
• Contribute to the definition of department OKRs, taking accountability for the successful delivery of process harmonization and capability roadmaps within your defined domain.
You have...
• 5–8 years of experience in supply chain, operations, warehousing, or manufacturing environments.
• Demonstrated expertise in at least one supply chain functional domain (e.g., inbound, production planning, fulfillment, or FSQA).
• Strong proficiency with lean principles, process engineering, and continuous improvement methodologies (e.g., Kaizen, Six Sigma, or similar).
• Hands-on experience with WMS, WES, or WCS systems and operational technology.
• A proven track record of influencing cross-functional teams and deploying process standards across multiple sites.
• Experience building and maintaining SOPs, training programs, and governance frameworks.
• Strong analytical skills with the ability to use data to diagnose performance gaps and drive decisions.
• Ability to travel up to 25%
You are...
• A rigorous process thinker who is equally comfortable on the warehouse floor and in a strategy session.
• A builder at heart — energized by creating standards, training programs, and scalable frameworks from the ground up.
• Disciplined and accountable, with the clarity to hold teams to a standard and the patience to coach until it is achieved.
• A clear communicator who can translate complex operational problems