About this role
S'more about the team
The Workplace Experience Specialist role is responsible for the end-to-end management of the physical office environment and the daily employee experience. This role ensures that the Toronto campus is a high-functioning, inclusive, and engaging hub for employees within a matrix organization. You will lead the workplace strategy, overseeing facility operations, space planning, and local engagement programs to foster a productive and vibrant culture.
This is a fully on-site role from Monday to Friday.
Lettuce share what this role will be responsible for
Campus Operations & Facility Management
• Direct Office Operations: Oversee the daily maintenance and functionality of the 110 Spadina office and other locations as required.
• Vendor & Contract Management: Act as the primary liaison for all building management, cleaning services, security, and maintenance vendors to ensure high standards of service.
• Health & Safety Compliance: Ensure the workplace meets all local health and safety regulations, acting as a lead for emergency response planning and workplace audits.
• Budgeting: Manage the workplace budget, including office supplies, catering, facilities repairs, and campus improvement projects.
Workplace Strategy & Space Planning
• Capacity Management: Lead office space planning and workspace allocation to effectively accommodate teams from a matrix organization.
• Design & Optimization: Collaborate with cross-functional teams to optimize office layout, furniture configurations, and technology integration to support diverse working styles.
• Policy Ownership: Serve as the primary point of contact for workplace policies, office logistics, and physical environment enhancements.
Employee Experience & Engagement
• Engagement Programs: Develop and implement on-site events and engagement initiatives that foster community among on-site and hybrid employees.
• DEI & Well-being: Work with our ERGs to drive initiatives related to diversity, equity, and inclusion (DEI) and employee well-being within the physical workspace.
• Onboarding Support: Manage the onboarding experience for new hires, ensuring their onboarding, orientation (including leading new hire presentations when required), workspace and tools are ready for a seamless start.
• People Team Support: Provide administrative support to the people team on an as needed basis.
Leadership & Team Management
• Team Collaboration: Collaborate closely with Workplace Experience Admin to ensure smooth workplace experience for all employees.
• Strategic Advocacy: Collaborate with senior leadership to shape long-term workplace strategies and advocate for investments in facilities and technology.
• Culture of Excellence: Foster a culture of innovation and proactive problem-solving within the workplace team.
• All other duties, as assigned
Sound a-peeling? Here's what we're looking for
• Experience: A combination of