About this role
About Us
Moniepoint is Africa's leading business payments and banking platform. We power the dreams of businesses by giving them everything they need to succeed: payments, banking, credit, and business management tools. Having built Nigeria's most reliable business banking infrastructure, we are now entering Kenya, our first market outside Nigeria and our flagship entry into East Africa.
Kenya is a deliberate and ambitious bet. It is one of the most financially sophisticated markets on the continent, home to the world's most advanced mobile money ecosystem, and a vibrant SME sector that is underserved by existing banks. We intend to win here, and this role will lead that commercial effort.
About This Role
The Head of Business, Kenya is the most senior commercial leader in Moniepoint Kenya. You report directly to the Country CEO and own everything related to customer satisfaction, market share, revenue and costs. This is a true general management role on the commercial side: you set strategy, build and run the team, manage the full product portfolio commercially, and are directly accountable for Kenya's business results.
You will lead a team of Business Leads, each owning a specific product line. Each Business Lead is responsible for the full commercial lifecycle of their product: go-to-market, customer acquisition, customer satisfaction, and P&L performance. The products you will manage across this structure include payment acceptance (merchant acquiring), payment issuing, lending, savings and deposit mobilisation, and card issuing. As Moniepoint Kenya grows, new product lines will be added to this portfolio and new Business Leads hired to own them. The Head of Business is accountable for the collective performance of all these product businesses, and for ensuring each Business Lead has the strategy, resources, and support to win in their segment.
Responsibilities
• OKR Ownership: Own Kenya's commercial OKRs, focusing on customer satisfaction, market share, and profit.
• Portfolio Strategy: Define market-winning strategies, set product portfolio priorities, and ensure organizational accountability.
• Team Leadership: Manage and develop a team of Business Leads, guiding their goal setting and performance reviews.
• LOB Management: Ensure Business Leads operate effectively across payment acceptance, lending, savings, card and payment issuing.
• GTM Strategy: Define go-to-market strategies based on deep customer and competitive analysis in Kenya.
• Competitive Intelligence: Analyze competitors to identify white spaces and develop a durable winning playbook.
• Growth Marketing: Drive customer acquisition, retention, and engagement, including merchant and SME strategies.
• LTV Optimization: Build cross-sell and upsell programs to maximize customer lifetime value.
• Partnership Management: Manage partnerships with agent networks, aggregators, B2B channels, and integration partners.
• Commercial Operations: