About this role
About Jumia :
Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.
Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay] . With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.
In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.
We are looking for an experienced Inventory Manager to lead inventory operations at our fulfillment center, ensuring stock is accurate, available and cost-efficient. You will lead a team of inventory associates, strengthen inventory controls, and work with cross-functional teams and suppliers to keep customer orders moving on time.
What you will be doing:
• Oversee and manage all aspects of inventory management within the fulfillment center, including receiving, storing, counting, and tracking inventory levels to ensure accuracy and availability of stock.
• Develop and implement inventory control procedures, policies, and best practices to optimize inventory accuracy, minimize shrinkage, and reduce carrying costs while meeting customer service requirements.
• Monitor and maintain inventory levels to support operational needs and fulfill customer orders in a timely manner, collaborating with cross-functional teams, including Purchasing, Sales, and Operations, to optimize inventory levels and stock replenishment strategies.
• Conduct regular cycle counts, physical inventories, and reconciliations to identify discrepancies, investigate root causes, and implement corrective actions to resolve inventory discrepancies and improve accuracy.
• Utilize inventory management systems (IMS) and technology tools to track inventory movements, monitor stock levels, and generate reports on key performance indicators (KPIs) for management review.
• Coordinate with external vendors and suppliers to manage inbound shipments, resolve receiving discrepancies, and ensure timely and accurate receipt of goods and materials.
• Lead and develop a team of inventory associates, providing guidance, support, and training to ensure compliance with inventory management policies, procedures, and safety guidelines.
• Develop and implement strategies to optimize warehouse layout, storage configurations, and picking processes to maximize space utilization, improve efficiency, and minimize handling costs.
• Analyze inventory data and trends to identify opportunities for process improvement, cost reduction, and inventory optimization, a