About this role
About Us:
Moniepoi nt Group is a financial technology company digitizing Africa’s real economy by building a financial e cosystem for businesses, providing them with all the payment, banking, credit and business management tools they need to succeed . At Moniepoint, we are a customer-focused community, dedicated to crafting solutions that redefine our industry . We have several products that provide essential services for businesses such as credit, overdrafts, bank integration, payment gateway, etc . We leverage artificial intelligence and data to make our decisions, but a lso have the technology and data-driven best practices used to support our businesses .
About this role:
As a Senior Content Designer, you take ownership of the quality and strategic direction of content across your squad or product area. You bring expert content design judgment, deep user insight, and a collaborative mindset to shape product experiences that are clear, inclusive, and emotionally engaging. You support junior content designers, influence cross-team content strategy, and play a vital role in driving alignment across product, design, and engineering. You display an exceptional grasp of design thinking and content design expertise and are comfortable delivering well-thought out ideas to senior stakeholders and driving content design strategy each day.
What you’ll do
• You are responsible for end-to-end content design strategy and execution on a project, from discovery through delivery, launch, and ongoing iteration.
• Partnering closely with product managers, product designers, and engineers to embed content strategy in product discovery and delivery, shaping scope, trade-offs, and sequencing.
• Define for exceptional, accessible, and inclusive content that builds trust, clarity, and meaningful user engagement.
• Comfortable wireframing and prototyping and delivering your work in Figma, with clear rationale, adhering to a design systems and content design principles.
• Define content design strategy that aligns with business objectives and technical feasibility, ensuring content is not just clear but emotionally intelligent and on brand.
• Craft high-quality content for complex product flows, interface text, microcopy, error messaging, help content, and documentation, setting the bar for tone, clarity, and consistency.
• Take a strong role in qualitative and quantitative research methods (user interviews, usability tests, A/B experiments, content audits, analytics) using insight as a core design input.
• Collaborate deeply, proactively shaping product direction, surfacing trade-offs, and influencing delivery approaches.
• Drive the evolution of content design style guides, working closely with brand, marketing, and communications teams.
• Design thoughtful content that enhances usability, emotional impact, and user satisfaction.
• Balance speed and rigour with strong judgment on when to ship versus polish, especially on comple