About this role
At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.
As Regional Operations Manager for Poland , Baltics & Finland at Flix , you can make an impact by owning the end-to-end operational performance of our transport network across a diverse and growing multi-country region , turning strategy into seamless execution .
About the Role
• Own and drive operational performance, ensuring transport services are delivered reliably, efficiently, and to the highest quality standards
• Define and execute the regional operations strategy in alignment with Flix's broader business objectives, acting as the senior operational authority for the region
• Build and maintain strong relationships with transport partners, local authorities, regulatory bodies, and other key stakeholders
• Identify operational risks and develop mitigation strategies to ensure business continuity and service resilience across the region
• Monitor and report on regional KPIs, using data to inform decisions and present performance insights to senior leadership
• Drive cross-functional collaboration with Commercial, Network Development, Legal, and Central Operations teams to support regional growth
About You
• Minimum 1-2 years of experience in operations management, ideally within transport, mobility, logistics, or a similarly complex, fast-paced environment
• Proven track record of leading regional or multi-country operations with full accountability for performance, quality, and budget
• Excellent stakeholder management skills, with the ability to navigate relationships with partners, authorities, and senior internal stakeholders across different markets
• Data-driven approach to decision-making, with strong analytical skills and comfort presenting performance insights to senior leadership
• Fluent in English and Polish; fluency in another regional language is a plus
• Experience working in a scale-up or high-growth international environment is a plus
We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you!
What We Offer
• Travel perks : 12 free Flix vouchers + 12 discount vouchers for friends & family.
• Work from (M)Anywhere : Depending on your role, work from another location for up to 60 days per year.
• Hybrid work model : We are an office-first company, but we offer flexibility to balance work and life.
• Wellbeing support : Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members.
• Learning & Development : Take advantage of language classes, t