About this role
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.
We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.
Role
We are building security products that enable organizations to adopt AI applications and agents safely and at scale. This is a hybrid capacity based in Singapore, reporting to the Director of Software Engineering. You will act as a hands-on Staff Software Engineer leading key product capabilities, taking full ownership of complex technical initiatives, shaping architectural direction, and guiding other engineers.
What You’ll Do (Role Expectations)
• Lead the design and delivery of major product capabilities, owning projects from problem definition through implementation, rollout, and production operation
• Design secure, reliable, and scalable systems with clearly defined trust boundaries, making technical decisions that balance security, privacy, performance, reliability, and usability
• Lead complex investigations while improving engineering practices, testing, and operational readiness
• Mentor engineers and provide direction through design and code reviews
• Partner with product and research teams while contributing to technical strategy and longer-term architecture
Who You Are (Success Profile)
• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You e