About this role
About the Team
OpenAI’s Industrial Compute organization is building the infrastructure required to develop and operate increasingly capable AI systems at global scale.
The Manufacturing Operations team works across Hardware Engineering, Manufacturing Engineering, Manufacturing Quality, Rack Integration, System Enablement, Supply Chain, Logistics, Deployment, and Hardware Operations to convert complex hardware designs into reliable production systems. We partner closely with ODMs, JDMs, contract manufacturers, and component suppliers to ensure that servers, racks, networking equipment, and supporting infrastructure are manufactured, validated, and delivered at the quality and scale required by OpenAI.
About the Role
We are seeking a Technical Program Manager to lead manufacturing operations programs across OpenAI’s hardware supply base in Singapore and the broader APAC region.
You will own cross-functional execution from new product introduction through production ramp and sustaining operations. You will coordinate manufacturing partners and internal engineering teams around factory readiness, capacity, material availability, build plans, validation, quality gates, issue resolution, and delivery commitments.
This role requires strong technical fluency, disciplined program management, and the ability to operate directly with manufacturing partners in fast-moving, high-stakes environments. You should be comfortable working at both the factory floor and executive-review levels, translating complex manufacturing conditions into clear risks, decisions, and recovery plans.
This role is based in Singapore and requires regular travel to manufacturing partners across the APAC region.
Key Responsibilities
- Lead manufacturing operations programs for AI servers, racks, networking systems, and related infrastructure across regional manufacturing partners.
- Own integrated program plans spanning NPI, factory readiness, material availability, tooling, test development, qualification, production ramp, and shipment.
- Coordinate Hardware Engineering, Manufacturing Engineering, Manufacturing Quality, Supply Chain, Rack Integration, System Enablement, Logistics, Deployment, and Hardware Operations.
- Drive manufacturing readiness reviews and establish clear entry, exit, and production-release criteria.
- Partner with ODMs, JDMs, contract manufacturers, and suppliers to manage build plans, capacity, production schedules, and delivery commitments.
- Track manufacturing metrics including yield, first-pass yield, cycle time, throughput, work in progress, defect rates, rework, quality escapes, and on-time delivery.
- Identify material, capacity, process, quality, test, and engineering risks that could affect production or deployment.
- Lead cross-functional resolution of manufacturing issues involving hardware, firmware, test systems, supplier processes, quality, or configuration.
- Ensure corrective actions have clear owners, deadlines, valida