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Credit Bureau Relationship Manager

monzo · Cardiff, London or Remote (UK) · Full-time

About this role

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as  personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and  combine their pensions with us. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

 

📍London/Cardiff/Remote (UK) | 💰£43,300 to £58,500 + Incentive Awards tied to your performance + Benefits   ✨

 

Our team ⭐

Credit Platform's mission is to systematise credit analysis and decisioning across Monzo's products, data and geographies.⁠

We source, onboard and manage the credit bureau and external-data suppliers that power underwriting in the UK and, increasingly, across the EU. You'll join a small, high-performing team supporting an ambitious multi-market growth agenda.

 

🔑 You’ll play a key role by...

• Supporting the sourcing, onboarding and day-to-day management of Credit Reference Agencies and external-data suppliers across consumer and commercial data

• Maintaining Monzo's single source of truth on what bureau (borrowing) data and products we hold, what we're contracted for, and how each is used

• Tracking and reconciling spend against supplier volumes and budgets, and surfacing cost-optimisation opportunities

• Coordinating supplier onboarding steps with Legal, Data Protection, Security and Procurement

• Helping test and evaluate new CRA and alternative-data products, and writing up findings for the squad to evaluate further

• Owning end-to-end one or more supplier relationships or EU workstreams (e.g. Open Banking scoring, a market's bureau stack), and deputising for the Credit Bureau Relationship Manager

• Leading discrete procurement/contract-lifecycle activities and shaping supplier strategy in your area

 

🤩 We’d love to hear from you if…

• You're highly organised and thrive on keeping many moving parts in order i.e tracking actions, deadlines and follow-ups so nothing slips

• You're a clear, confident communicator, comfortable coordinating with suppliers and internal teams

• You have a sharp eye for detail across  invoices, contracts, trackers and records stay accurate in your hands

• You're proactive and self-starting: you chase things down and keep work moving without being asked

• You're genuinely curious about credit-bureau data, suppliers and how they support lending  and keen to build that domain knowledge

• Nice to have: exposu

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