About this role
The Company You’ll Join
Carta is the connected platform and AI-native ecosystem for private capital. Built to replace fragmented tools with a single system of record, Carta brings together the software, services, and legal infrastructure that founders use to manage equity, fund managers use to run administration and reporting, and legal teams use to close transactions. Trusted by 55,000 companies and 1.8M+ equity holders in 160+ countries, and 10,000 funds and SPVs representing $250B+ in assets under management, Carta is transforming how private capital operates. Recognized by Fortune, Forbes, Fast Company, Inc. and Great Places to Work.
For more information about our offices and culture, check out our Carta careers page .
The Team You'll Work With
The Director, Fund Administration - Europe leads delivery and client experience for Carta's European Fund Administration portfolio, primarily across the UK and Luxembourg. You will be accountable for service quality, timely delivery and client relationships, and you will support retention and expansion by partnering with Sales and client leadership.
You will directly lead the European fund accounting team, with responsibility for team performance, talent development, accounting quality and on-time delivery. The team builds processes and uses technology to deliver a strong client experience at scale.
The Problems You'll Solve
As Director, Fund Administration - Europe, you will:
• Lead, coach and develop the fund accounting team, setting clear expectations for accounting quality, timely delivery and client service.
• Own accounting standards, review controls and the handling of complex accounting matters, so that financial reporting is accurate and clients are ready for their audits.
• Improve execution across the Venture Capital and Private Equity delivery teams, including fund administration, data collection, implementation and support.
• Plan team capacity and processes so the business can grow without a drop in accounting quality or client service.
• Use technology and automation to cut manual work and unnecessary review cycles while strengthening controls.
• Monitor client health, product usage and satisfaction feedback; identify risks early and act on them with the client and internal partners.
• Build trusted relationships with fund finance and operations contacts, and escalate to senior leadership when needed.
• Partner with Product, Engineering and R&D to represent the requirements of Fund Administration clients.
• Work with Sales to identify expansion opportunities within your client portfolio.
• Work across functional teams in line with the ONE Carta value, and build a culture of technical excellence, accountability and continuous learning on your team.
The Impact You'll Have
You will be accountable for operational performance and client satisfaction across your portfolio. Success will be measured on service quality, timeliness, operating efficiency, audit readi