About this role
About The Role:
As Facilities & Maintenance Manager for the UK, Ireland & Hubs, you’ll lead the strategy and day-to-day performance of our facilities and maintenance operations across our Distribution Centres, offices and regional delivery hubs. You’ll be responsible for keeping our sites safe, compliant and operational 24/7, while driving improvements across asset performance, maintenance, automation and facilities infrastructure. Working closely with Operations, Finance and EU Engineering teams, you’ll also lead major engineering projects, CapEx initiatives and long-term plans to support HelloFresh’s continued growth.
What You Will Be Doing:
● Lead multi-site facilities and maintenance operations across the UK and Ireland, covering asset maintenance, cleaning, security and site infrastructure
● Own the performance and availability of critical equipment, ensuring high levels of uptime, compliance and operational reliability across a 24/7 business
● Manage facilities and maintenance suppliers and contractors, including contract performance, tenders, commercial negotiations and invoice approval
● Lead facilities and engineering projects from end to end, including equipment upgrades, system modifications, new technology rollouts and CapEx initiatives
● Work closely with Operations, Finance and EU Engineering teams to plan future equipment replacements, upgrades and system improvements, using data and ROI analysis to support investment decisions
● Develop and track key maintenance KPIs, including equipment uptime, efficiency, maintenance costs and continuous improvement activity
● Oversee the installation and commissioning of new equipment, ensuring safe integration into existing systems and compliance with relevant standards and regulations
● Lead, develop and support the engineering team, including maintenance planning, training and capability development, while role-modelling the HelloFresh DNA and a strong culture of safety, compliance and continuous improvement
Who You Are:
● An experienced engineering or facilities leader, with a background managing teams of engineers/technicians and large-scale automation or maintenance projects
● Qualified to NVQ/HNC Engineering level or equivalent, with Management Level 3 qualification; a Bachelor's or Master's degree in Engineering or a related field would be desirable
● Experienced in project management, with a track record of successfully delivering engineering, automation, equipment or CapEx projects; experience with Dematic automation systems is highly desirable
● Strong analytical and problem-solving skills, with the ability to use data to make decisions, identify opportunities and drive continuous improvement
● Confident working with both technical and non-technical stakeholders, with strong communication, organisation and time-management skills
● Comfortable working in a fast-paced, dynamic environment and able to balance competing priorities while maintaining high standa